M&T Support
Training
If you or your staff require training, we will be glad to provide it at your premises or ours.
Hotline
Whether you need assistance with standard software or your own application, our telephone hotline can help you overcome any difficulties.
Remote maintenance
Global online service – Pago provides online support through its remote maintenance service. Via a modem link and with the help of intelligent remote maintenance software, our experts provide online assistance should you have any problems or questions. Wherever you are, you can obtain low-cost assistance with:
- using Pago software
- analysing the PLC controls of our labelling systems
- software version updates
This means you get fast and cost-effective assistance over long distances, even when production pressure is at its height.
Individual access rights can be defined to ensure our remote maintenance service also meets your security requirements.
The standard Pago tool for remote maintenance is Teamviewer.
Please download the Pago Teamviewer Support Tool here.
(english)